What is the first step in the process of Child Protective Services (CPS) investigations?

The first step in the process of Child Protective Services (CPS) investigations is the referral. This is a crucial stage where a concern about a child's safety or wellbeing is formally reported to CPS, typically by a mandated reporter or a concerned individual. During this stage, allegations are communicated, and the details surrounding the potential risk to the child are collected.

The referral is essential because it initiates the entire investigation process. It serves as the foundation upon which further actions, such as assessments and investigations, are built. Only after a referral is received can CPS assess the situation, determine the appropriate response, and take necessary actions to protect the child if needed.

While subsequent steps like the investigation or family assessment are vital components of the CPS process, they cannot begin until a referral has been made, which makes it the first and foundational step in addressing concerns about child welfare.